Privacy Policies

1. PRIVACY POLICY

Your trust is essential to us when booking online, and we prioritize safeguarding the security and confidentiality of the personal information you share with us. This Privacy Policy outlines our practices concerning your privacy. By accessing this Website, you agree to comply with the terms and conditions stated herein.

Please note that this privacy policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay informed about any updates.

2. INFORMATION COLLECTION

Heaven Andaman is the exclusive owner of the information gathered on heavenandaman.com and its affiliated websites. Any information you provide through our website or other channels is received and stored securely. This encompasses personally identifiable information such as your name, phone number, postal and email addresses, and billing details. While providing information is generally optional, certain details are necessary for activities like tour/excursion bookings, traveler profile completion, inquiries, and other transactions on our site.

3. HOW WE USE THE INFORMATION

We utilize sensitive billing information exclusively for completing trip bookings conducted on our website. Other personal information is employed for various purposes, including providing requested trips, offering confirmations and updates, managing accounts, communicating with users, improving products and services, customizing user experiences, and notifying about special offers. Additionally, we may use the information for surveys, dispute resolution, and enforcement of our Terms of Usage.

4. LEGAL OBLIGATIONS

In some instances, Heaven Andaman may be obligated by law to disclose information provided during the acquisition of its travel products or services. Furthermore, disclosure may occur in cases where someone poses a threat to the company's interests, engages in fraudulent activities, or could potentially harm others. Customer information may also be shared with third parties, such as credit card companies, to resolve disputes arising in the normal course of business.

5. YOUR CHOICES WITH RESPECT TO COLLECTION & USE OF INFORMATION

Users can opt not to provide information, but certain details may be necessary for trip bookings and utilizing specific features on the website. If you wish to stop receiving promotional communications, you can opt-out by clicking the unsubscribe link in the emails received.

6. COOKIES & OTHER WEB TECHNOLOGIES

Cookies are used on our website, but they are not linked to personally identifiable information. Users can choose to refuse cookies through their web browser settings, though this may limit access to certain features on the website.

7. COMPUTER INFORMATION

Heaven Andaman collects technical information from your computer during each website visit, including IP address, operating system, web browser software, and referrer website. This information aids in customizing user experiences and preventing fraud.

8. HOW WE PROTECT YOUR INFORMATION

While no website can guarantee absolute security, we have implemented administrative, technical, and physical security measures to protect the personal information collected. Authorized personnel can access this information solely for permitted business functions, and encryption, firewalls, and intrusion detection systems are employed during data transmission.

9. COPYRIGHT

All content on this website is the exclusive property of Heaven Andaman and may not be used, reproduced, copied, or modified without prior consent from an authorized agent of Heaven Andaman.